On June 24th & 25th, 2016 your Kansas City Symphony Alliance (KCSA) Board of Directors met to develop plans and goals for the 2016-2017 fiscal year. The planning sessions were facilitated by Kirk Hardcastle. During and following these days the Membership Committee, Symphony Shop, Symphony Designers’ Showhouse Committee, and the Board of Directors developed the following written goals.
1. Continuing positive and supportive relations between KCSA and KCS
- Both share information
- Have documented and repeatable expectations
- Continue a positive culture of understanding
2. Encouraging innovation and embracing change within KCSA
- Commonality of purpose among all members
- Clear, effective communication with members
- Willingness to contribute from all members
3. Increasing and developing Member Engagement and Attitude
4. Recruitment and Orientation -GOAL FOR 2016-2017: Increase membership of KCSA by 5% from total membership count as of 6.30.2016.
- Recruit Business Associates and Staff from Past/Present relationships of Showhouse Events.
- Appropriate matching of volunteer interests and skill sets with their task assignments.
- Training and orientate of all new KCSA members in regard to KCSA purpose, history, and symphony procedures.
- Create a presentation and promote the KCSA Speakers’ Bureau to college and High School music department, music companies, junior league, and other civic organization via phone and/or targeted emails to those in charge.
- Increased KCSA visibility and communication to potential volunteers.
- East access for interested volunteers to join KCSA.
- Expand our family campaign to encourage friends and family members to join KCSA.
5. Retention and Renewal – GOAL FOR 2016-2017: Reduce membership attrition from KCSA to </= 5% from total membership count as of 6.30.2016.
- Quarterly appreciation via verbal/written communication to KCSA members.
- Reward and recognition for significant volunteer contributions.
- Appropriate matching of volunteer interests and skill sets with
- Training and orientation of all current KCSA members in regard to KCSA purpose, history, and symphony procedures.
- Measurement of the dollar value that volunteers provide to their organization.
- Increased KCSA visibility and communication to volunteers.
- Quarterly feedback survey to volunteers.
6. Getting to Showhouse 50
- Active and Engaged Leadership
- $100,000 donation to KCS
- Operation efficiency
- 10 new members through Showhouse
- SYMPHONY SHOP
- Increase profit by 10 percent.
- Update Shop Guidelines Booklet before Sept. 8, 2016.
- Each new member will staff the Shop once during the season and one-third of the membership will staff the Shop once during the season.
- Inventory will be completed by June 30, 2017.
- Continue past practice of Shop VP, assistant, and KCSA treasurer meeting twice with Symphony Staff.
- Increase visibility of Symphony Shop.
The Board of Directors and committees are enthusiastically and positively working together through challenges and rewarding accomplishments using these goals for direction. Already, the Showhouse website has been redesigned and will feature new and updated information as we proceed this year. The KCSA website is next in the redesigning phase and the Shop is booming with record sales! Bid days have been held and selection of designers for our 48th Symphony Designers” Showhouse will occur in early January. More will be happening in the coming months.
I am so grateful for all the KCSA members who are embracing changes and encouraging innovation within our organization so we can sustain ourselves and purpose with the future generations. Your participation and volunteerism are what maintain us and our projects. I hope you all have an enjoyable Turkey day with family and/or friends.
I am thankful for you.
Volunteers don’t get paid, not because they’re worthless, but because they’re priceless.